Once your order has shipped, you will receive a confirmation email with a tracking link.

You can also track your order at any time via our website.Track Your Orderpage — simply enter your tracking number to view the latest updates.

Returns are accepted within 14 days of delivery.

Items must be new, unworn, unwashed, and in their original packaging with tags attached.

For more details, please see our Returns & Refunds page.

Yes, we offer worldwide delivery. Delivery time averages 7 to 13 business days.

If your order has not yet been processed, please contact us immediately at: Nazirllc1@gmail.com To update your shipping information, please contact us.

Once the order is confirmed and shipped, we will no longer be able to make changes to it.

You can contact our customer service team at any time at Nazirllc1@gmail.com

We do our best to respond within  24 hours,  and most of the time, even faster.

If your order arrives damaged or incorrect, please contact us within 7 days of delivery .

Email us at Nazirllc1@gmail.com with:

• Your order number
• Clear photos or a short video of the issue
• A brief summary of events
  

Our team will review your request immediately and proceed with a replacement or refund.
We will ensure everything is resolved quickly and smoothly.

Thank you for being part of the Mode Lumiere community — your satisfaction means a lot to us.

Orders are processed within 1 to 3 business days and generally delivered within 7 to 13 business days after shipment.

During periods of high demand or special promotions, delivery times may be a little longer, but we will always do our best to meet deadlines.

We sincerely thank you for your patience — our team is working hard to ensure your Mode Lumiere order arrives quickly and safely.